Order Cancellation

You may cancel your order before it is shipped or produced by notifying us as soon as possible. Upon cancellation, a full refund will be issued to the original payment method. However, cancellation is not possible once the product has left our warehouse or production facility. In this case, you can initiate a return following our return policy.

Product Returns

Returns are accepted within 14 days after you receive your order. The returned item must be unused, in original condition, and in the original packaging. Please provide your proof of purchase to facilitate the return. Kindly send all returns to the address provided by our customer service—do not return products directly to the manufacturer.

Customers will only be responsible for one round of shipping charges including return shipping. We do not impose any restocking fees.

Refund Processing

After receiving and inspecting the returned item, we will notify you about whether your refund is approved or declined. If approved, the refund will be issued via the original payment method within a certain timeframe, depending on your bank or payment provider.

If You Haven't Received Your Refund

First check your bank account or credit card statement. Contact your bank or credit card provider to understand the refund posting timeline. If you still do not see the refund, please contact our customer support at .

Contact Us

Phone: +1 (307) 555-2395
Email: [email protected]
Office Address: 321 Powderhorn St, Cody, WY 82414